You Have Questions & We Have Answers. Get Better Support.
No, Globick is 100% B2B. We have built a plataform to be exclusively used by travel companies.
No…Globick acts as a pure gateway and does not operate the products you see in its Catalog. But, Globick is accountable for delivery and support.
Yes! Both the Agent’s portal and the API are ready to collect the appropriate traveler’s data, based on the operators requirements.
It’s simple. Globick goes beyond offering typical travel products as clients seek unforgettable in-destination experiences (e.g. football match Barça vs Real Madrid, Shakira concert…). That is why Globick propose an offer that aims to cover a wider spectrum of experiences, which need to be categorised and properly proposed to travelers.
We are based in sunny Barcelona (Spain), but we are also strong in in-destination experiences outside of Europe as we have agreements with global operators.
Globick is constantly adding new products to its Catalog pulled by on-demand requests.
Yes! Our platform can be set up as a connectivity Hub as well, so you can sell our product catalog at our pre-contracted rate plus all your directly contracted products with your operators, using the same API connection
After the order has been confirmed clients will be able to retrieve vouchers/tickets via the API instantly. These vouchers/tickets will include operator contact details, pick-up/start details, barcode or QR code if provided by the operator and any other important information that the traveler may need.
The Globick Catalog is conceptualised for clients who DO NOT have existing relationships with operators. It enables our clients to rapidly start to sell products from the Globick Catalog, all with centralised rates and pre-negotiated commission rates. Globick takes care of operator relationships and payments, and the client only needs to focus on promoting our competitive catalog and scale the sales. On the other hand, our Connectivity model is designed for clients who already have existing relationships with operators. Under this model, the client mantains their negotiated pricing and payment terms with the operator. Client makes profits from their signed agreement with the operator, and payments are made directly with the client and operator. Under this model, our IT team connects the client to their preferred operators without the effort of building, maintaining and coordinating multiple API integrations.
Yes, indeed. It’s a common practice from our clients to start working with the Globick Catalog, and then close direct agreements with operators for those high-volume products using Globick as a Connectivity hub. With regards to the the technology, it’s completely transparent as you can operate the 2 models simultaneously with a single API integration.
PRICING & PAYMENTS
We think so! Comparing prices in the attractions, tours and activities industry is quite complex due to pricing fluctuation that depend on availiability,seasonability and multiple variants of the same product.
If we are wrong, please let us know it…..since we hace the technological solution！
Globick only acts as a merchant when you perchase products from Globick “Catalog”. For the rest of products, which are these products you have direct-agreement with the operator, Globick is NOT the merchant.
We accept payments from VISA, Mastercard,UnionPay,WeChat Pay and Alipay, and they are made at time of placing the order.
There is also the option to pay “On Account” on a monthly basis (a deposit is required).
It’s totally free! You only pay for the products you purchase when using our web-based front-end.
Our Supplier’s API is the answer. Operators can integrate with Globick easily by using our set of functions specially designed for operators.
Exactly. We use the same principles as Netflix to recommend products from our catalog. It’s based on a set of algorithms that get better as more customers use them.
Of course, our tech team will be at your disposal to help in the process of integrating with our API.
Yes, if you don’t want to use our widget, we can provide you with our Recommendation Engine API so you can still provide the service completely integrated in your booking flow.
We are not considered disruptors in naming things, but we are conscious that IT costs/efforts when considering new integrations with operators are relevant. Effortless API means you only need to connect once to Globick and then Globick will perform all new integrations for you.
GET IN TOUCH
If you still have some doubts or you want to contact us, just let us know. We are here to help you.